On behalf of the entire Center Parcs team, I would like to welcome you to Park Zandvoort.
This site has been created for you in order to make your stay as pleasant as possible. All important information on the park is contained on this site. Through this site we communicate all specific cottage info, instructions for the various equipment in your accomodation to the cottage ABC.
If you have any questions after reading this folder, the staff at the Reception will be happy to help you.
Alexander Peulen, General Manager Park Zandvoort
You can reach us at the following telephone numbers:
+31 23 5720000
+31 6 53698015
If you wish to take away, you can do so at the Grand Café
+31 6 83808374
+31 23 5741118
On the day of your departure we would like to ask you to…
…collect the bed linen and towels in the coloured bag and place them in the hallway of the cottage.
…recycle the waste in the appropriate containers near your cottage.
…take the clean dishes out of the dishwasher and put the inventory back in the right place.
…put the furniture back in the right place.
…open the windows in your cottage on the ventilation position and close the doors.
…leave the cottage by 10 a.m. at the latest. Your bracelets must be returned! We ask you to leave them in the appropriate box, which you can find at the gate by exit park and the gates on parking spaces or at Reception.
… complete and hand in the survey, so we can make your next stay even more enjoyable. Your opinion counts.
Thank you!
On behalf of all employees of the Housekeeping Team.
On the terrace of the VIP-cottages you will find a stone barbecue. The grill is on the barbecue. Please clean the grill after use and place it back on the barbecue.
There is no barbecue in the Comfort and Premium cottages. You can buy a barbecue in the Foodstore (if available). You can also buy charcoal and firelighters here.
It is only allowed to use charcoal in the barbecue (no wood).
In the VIP cottages you will find a whirlpool bath in the bathroom. The whirlpool bath should be used in the following way:
Then press the centre of the dial. The right display will now light up.
Now turn the dial again to set the desired wattage.
Once you have set the desired watt, press the centre of the dial. Now you can use the dial to set the desired time.
Now you can press start and the microwave starts.
Baking bread rolls / Frozen pizza
preheating
Select the hand on the left display by turning the rotary knob.
Then press the centre of the dial 2 times. Now you can set the degrees in the right display by turning the knob.
Be careful when setting the degrees because it is a hot air combi-microwave oven.
Then press the centre of the knob. Now you have to wait until the microwave is preheated. On the right screen you will see blink pre – heat. You will hear a beep when it is ready.
Then open the door and put the sandwiches or pizza in the microwave oven on the grill.
Press start and turn the rotary knob to set the desired time.
When the microwave oven is ready, the right display jumps to COOL ON to cool down.
If you want to bake more immediately, press the on/off button for 2 seconds.
Then you can press the Start button and use the rotary display button to set the time.
There are 2 types of dishwashers:
In comfort/premium/vip cottages:
WHIRLPOOL ADG9511
or:
WHIRLPOOL WIV316B
We thank you for your cooperation.
1.Fill the water tank with fresh water.
2. Turn on your NESCAFÉ Dolce Gusto machine. Wait until the red light stops blinking and turns green.
3. Pull up the handle.
4. Use the selection wheel to determine the amount of water. The recommended quantity is shown on the capsule.
5. Place the capsule in its holder and close the lever again (do not open the lever after closing until the coffee has been brewed).
6. Confirm by pressing the “hot” button (or the “cold” button if you are using a cold drink).
7. The water supply stops automatically. Wait until the red light stops flashing. When the light is green, you can remove the capsule.
8. If a second capsule is still needed (e.g. for cappuccino), repeat the process.
Enjoy a delicious variation of coffee! At the Foodstore you can buy your Dolce Gusto products.
We recommend that you switch the extractor hood on a few minutes before cooking and turn it off no sooner than 5 minutes after cooking.
Operating Panel
Air extraction (Power) 1: 20 minutes
Air extraction (Power) 2: 15 minutes
Air extraction (Power) 3: 10 minutes
High air extraction (power): 5 minutes
To prevent chimney fires, it is only permitted to use the pressed firewood blocks that are for sale in the Daily Foodstore.
Please keep this in mind:
If you do not see the description below (see photo), this means that you do not have a handle and it is already open. You do not need to do anything else.
Make sure you remove the cooled ashes from the fireplace when you leave.
In an infrared cabin, the desired effect is achieved by the interplay of infrared rays and air temperature. The infrared rays are generated by electric radiators. These infrared rays directly heat the skin without the need for warm air. This sauna has no infrared rays and no red light.
The air in an infrared sauna becomes warm because the radiators in the cabin not only provide infrared rays, but also warm air. The people and the wood heated by the infrared rays in the cabin also contribute to the heating of the air in the cabin. Thanks to the insulated walls, the ambient temperature can quickly rise to 40 to 60 C°. The radiators in an infrared cabin are arranged in such a way that they can be fitted with infrared around the body. This is usually in the back and in the corners of a cabin.
The combination of the direct heating of the skin and the warm air in the cabin stimulates the blood circulation. The body reacts to this with, among other things, an increase in the heart rate. This reaction of the body ensures a light workout with condition effect. Due to this increased circulation, waste products are removed more quickly. Medical examinations confirm that infrared sauna use causes a heart workout, because the body wants to keep the temperature at 37 C° and therefore increases the heart rate. At the same time, the body activates all of its possible cooling systems, the most important of which is perspiration
A shower or bath before use can promote sweating.
It is important to drink (mineral) water regularly before and after using the sauna.
Press the on/off button
Set the temperature to max 75 degrees. With the arrow keys.
Then set the time using the arrow keys. Can take up to 60 minuts.
Wait for at least 20 minutes because of preheating and then set the desired time again.
If you want the lights on or off, press the light switch.
If you want to use the speakers in the bathroom, you need to turn on Bluetooth and now you can connect to the speakers in the bathroom.
On your phone go to settings/Bluetooth. Under “my devices” tap VIP (code number).
password is cotagenumber and a 0 before…
Now you can play your own music, for example via Spotify or other music on your phone.
Soundbar manual
To use the Soundbar, grab the Samsung’s smaller remote control and click POWER. Now that the Soundbar is on, choose the way you want to play your music.
The safe-deposit box is located in the bedroom’s closet.
If the door of the safe is open you can use it.
Close: Button * in, key in 8 second seconds your code in. Button # in closing 2 button 2 to the left.
Open: Button * in, key in 8 second seconds your code in. Button # in turn knob 2 to the right.
Attention: At the end of your stay, leave the safe with the door open.
If you hear a repeating alarm tone, there may be a dangerous situation. You must never ignore the alarm tone. If the alarm is activated, please open windows. Unless there is a fire.
The smoke detector is not connected to Reception.
In case of fire: call the emergency number: +31 (0) 23 5741118.
Please never interrupt the power supply to the fire detector, as this makes it non-functional and cannot alert you to a potentially dangerous situation. If you hear a beep at one minute intervals, the batteries must be changed. Please contact +31 (0)23 5720000.
You can set the desired temperature using the + and – button. All you have to do is touch it. When you touch the buttons, the set temperature becomes visible.
After 3 seconds, the current temperature becomes visible.
The thermostat has a motion sensor. This means that the thermostat will switch itself back when you are absent (after 2 hours). Even at night a lower temperature will automatically be used.
The minimum temperature is 14ºC
The maximum temperature is 24 ºC
See the TV channels down below.
Water massage With the on / off switch the pump and the underwater light can be switched on / off. A sufficient water level is a prerequisite for the operation of the pump. If this is not the case, the pump cannot be switched on. This prevents an uncontrolled flooding of the pool.
Water pressure massage The effect of water pressure massage is achieved by using water and air pressure. The two Venturi controls are to regulate the intensity of the massage.
Whirlpool Fixture With this red and blue, as well as an H and C marked controller, you control the inlet of hot and cold fresh water. According to the arrow direction you can influence the water temperature.
Attention! The use of the Whirlpool is only permitted under adult supervision.
995 | Center Parcs TV |
996 | Center Parcs TV |
997 | Business Solutions |
998 | Information Activities |
999 | Information Activities |
1 | NPO 1 |
2 | NPO 2 |
3 | NPO 3 |
4 | RTL 4 |
5 | RTL 5 |
6 | SBS 6 |
7 | RTL 7 |
8 | NET 5 |
9 | VERONICA |
10 | RTL 8 |
11 | MTV |
12 | |
13 | NICKELODEON / SPIKE |
14 | DICOVERY |
15 | NATIONAL CHEOGRAPHIC |
16 | TLC |
17 | CARTOON |
18 | BELGIE 1 |
19 | CANVAS |
20 | EUROSPORT |
21 | CNN |
22 | BBC ONE |
23 | BBC TWO |
24 | ARD |
25 | ZDF |
26 | NDR |
27 | WDR |
28 | ARTE |
29 | TV5 |
30 | SBS9 |
31 | 24 KITCHEN |
32 | BABY TV |
33 | COMEDY CENTRAL |
34 | DUTCH TV |
35 | E! ENTERTAINMANT |
36 | FOX |
37 | BBC FOUR |
38 | MTV MUSIC |
39 | NICKELODEON TOONS |
40 | JUNIOR |
41 | PRO SIEBEN |
42 | RTL LOUNGE |
43 | SAT 1 |
44 | SLAM |
Download our free Center Parcs Planet App. Here you will find the current overview of all activities and opening hours. You will also receive detailed information about the activities and facilities and you can book them directly. In addition, you can view all menus of our restaurants and reserve a table directly. Via the interactive parkplan you easily find the quickest way.
Our Aqua Mundo is open daily. You can find the opening times in the Center Parcs App. The wristbands allow you to enter Aqua Mundo throughout your stay. You can also lock up the swimming pool locker with your wristband.
Beach flags
The orange windbag: You may bathe and swim. Floating objects (air mattresses, etc.) are prohibited.
The yellow flag: It is dangerous to bathe or swim. Usually it has to do with the weather.
The red flag: It is forbidden to bathe or swim.
The red-yellow flags: The area between the two flags is a supervised bathing area. Lifeguards supervise this area. Water sports are forbidden in this zone.
With the bracelet you can:
Activity vouchers: Go to reception to use the free activities as part of the early bookings offer and book your activities there. The reception also has an overview of the current range of activities you can book with your activity vouchers.
The bracelets must be returned on departure.
If you have a VIP cottage you receive a daily bread delivery service. The will be delivered between 07:00 and 09:00 and are waiting for you in the storage room (because of the seaugulls). The key to the storagroom hangs on a hook next to the front door. This is an automatic service, you cannot place an order. Everyday the composition of the buns changes.
Because this is a car-free park, it is not allowed to use the car on the park outside the changeover days. On the changeover days children and pedestrians always have right of way over other traffic (cyclists also have to give way).
The permitted speed is 15 km/h. We kindly ask you to drive alone on the roads. On the day of arrival you must park your car in the general car park after unloading. On the day of departure you can pick up and load the car an hour before departure.
You can withdraw cash at the Market Dome. The ATM is located on the right of the entrance to the Daily Foodstore.
See the best adventures of Orry and his friends, discover everything about the world of Center Parcs. Start or end your day with an active workout and immerse yourself in PéPéTéVé’s past. The Center Parcs canal has something for everyone! On this moment this Channels are only offererd in Dutch and German.
at park zandvoort we have 8 charging points for electric cars.
You can pay with the Ecotap app. See link below
Ecotap app manual
All cottages (with the exception of a 2 person VIP Cottage) have a cot and a high chair. If this furniture is not available in your cottage, it can also be in the storage room. The key to the storage room is on a hook next to the front door.
The cot can also be used as a playpen. If you need extra children’s furniture or a children’s duvet package, you can rent these items at the Parkreception.
You must leave the cottage on the day of departure at 10.00 am for cleaning. You can enjoy the facilities in the park for the rest of the day, unless the park is temporarily closed after the end of your stay.
Please put the bed linen and towels in the coloured bags and put them in the corridor.
Please leave the cottage tidy, empty the dishwasher and take the rubbish to the appropriate containers. (The various containers are indicated on the park map, you can also view them via the Center Parcs Planet App) Also look under the bed so that you don’t forget anything. For early departures; on Mondays and Fridays the barriers are open from 06:00.
Your bracelets must be handed in! Please leave them in the appropriate box that you can find at the exit of the park, the outgoing barriers on the car parks or the Reception.
For information, telephone numbers and route descriptions, please contact the reception or the porter’s lodge. You can also call us on telephone number 0031 23 5741100.
For emergencies, call the emergency number 0031 23 5741118
Please do not feed the gulls, deer and other animals. This also applies to the animals in the petting zoo.
You can make a significant contribution to protecting the environment by sorting your waste. Together, we can create a healthier legacy for our children!
Please sort your waste as follows:
Glass: Bottles, glass jars, etc.
Waste paper:Dry paper, newspapers, magazines, cardboard, etc.
Batteries: Staff at the Reception will be pleased to take your empty batteries.
Residual waste: Residual waste.
The waste containers are situated in the direct vicinity of your cottage. You can also find them on the map of the village.
Thank you for your cooperation!
Report your emergency under the emergency number 0031 23 5741118.
Will you be returning soon? Or extend your stay with one night! For more information, availability and bookings, go to Reception.
At the Park reception you can borrow an extension cable against payment of a deposit.
The first aid post is located at Badpost at the entrance of the Aqua Mundo. Outside the opening hours of Aqua Mundo, you can go to the porter’s lodge at the Park reception.
For emergencies, call the alarm number 0031 23 5741118.
The gate between the park and the hotel will be closed between 22:00-06:00. You always can open the gate with your bracelet.
Hairdryer
At park Zandvoort you will find a hairdryer in the Premium and VIP Cottages.
To provide information, we are available 24 hours a day under telephone number 0031 23 5720000. You can also obtain information about the park and its surroundings at our Reception. Furthermore, we are active on Facebook, Youtube, Tripadvisor, Instagram and of course you can download the app.
Launderette
There is a laundry next to the reception.
Tokens for the washer and dryer are available at Reception. Opening hours, can be found at the Center Parcs Planet App.
Washing powder is automatically filled into the machine when you select a programme. You must remove your laundry from the machine as soon as the programme is finished.
Have you lost something? If guests or our staff have found something, it will be kept. Please ask our reception staff or call 0031 23 5720000.
In the event of disruption to your holiday rest, please contact our staff on 0031 23 5720000. This number can be reached day and night. An employee will also be happy to help you during the opening of the reception.
The current overview of all opening hours can be found in the Center Parcs App.
The park and house rules can be found on this site.
Your pet is welcome at the park and in the cottages (except Beach Chilla) of Park Zandvoort.
It is not allowed to bring your pet into the Market Dome, the Center Parcs Beachhotel or the Action Factory.
As a precaution for other guests, your pet must be kept on a leash in the park and wear a flea collar. Your pet must have a chip or tattoo. There is a dog toilet near your cottage.
If you have not yet registered your pet, please do so at the Park reception.
In the period from 15 April to 1 October dogs are allowed on the beach throughout the day. The beach as a whole is designated as a drop-off area and dogs do not have to be kept on a leash.
From 15 April to 1 October dogs are not allowed on the beach between 09:00 and 19:00. An alternative is the beach in Bloemendaal near Parnassia. There dogs are allowed on the beach all year round. Click here for more information.
Mail, newspapers, etc. intended for you will be kept at the Reception.
You can easily book all activities via the Center Parcs App or the kiosks.
For diner you have to reserve a table. You can reserve your table at the Food & Drinks Info Point in the Market Dome or through the Center Parcs App.
You can also book all table cooking packages at the Food & Drinks Info Point or in the Daily Foodstore.
If you have any questions about the delivery of your table cooking, please call 0031 23 5720000.
The safe can be found in the bedroom closet. We advise you to use this safe for your valuables. For sport activities, please leave your jewellery safely in the locker of your cottage.
For this electronic safe you will find the user information in the manuals.
When you leave, please empty your safe and leave the door of the safe open.
We would appreciate if you would like to smoke on the terrace and not in the cottage. All our cottages are non-smoking.
The storage room is located outside next to the front door of the cottage. In the storage room you will find, among other things, a broom, dustpan and tin, a drying rack and a vacuum cleaner. Children’s furniture can also be stored in the storage room. The key to the storage room is hanging on a hook next to the front door of the cottage.
Did you order Bread Service Delivery? Or are you staying in a VIP Cottage, then the buns will be delivered every morning between 07.00 and 09.00 hrs in the storage room (because of the seagulls).
We will place the linen for the guests after you in the storage room. The park is too busy for transport on the departure days. We would like to ask you to leave this in the storage room.
To order a taxi you can call the following taxi exchanges:
Thank you for your stay! Enjoyed your stay? Let us know what you thought of your stay, on Tripadvisor.com (search on Center Parcs Park Zandvoort or click on the logo below)
Through WhatsApp you can easily ask questions and pass on comments or notifications during your stay. This service is available 24/7 at 0031 6 83808374.
It is not possible to use WhatsApp to:
Aqua Mundo is easily accessible for wheelchairs.
There is a changing room, with toilet with support brackets and alarm system. There is a special wheelchair to drive into the wave pool and the 25-metre pool. Whirlpool, wild water rapids, outdoor pool and paddling pool are not wheelchair accessible. The sunbathing lawn and Grabber Joe’s are easily accessible.
In the hotel and in the Market Dome you will find a disabled toilet with alarm system. All facilities are accessible for wheelchairs, only at the bowing alley you can step down a few steps.
For the beach there are special wheelchairs. You can reserve these in advance. For more information: https://www.visitzandvoort.nl/strandrolstoelen
There is wireless internet access in the cottage. Basic Wi-Fi is free of charge. Premium Wi-Fi code can be purchased at Reception.
Premium Wi-Fi is included at a VIP Cottage.
For more information see the WiFi section.
These household regulations apply to all parks belonging to Center Parcs (hereinafter called the landlord) and are intended for the tenants of the cottages, their parties, and in general all visitors to the parks of Center Parcs.
Regulations deposited with the registrar of the District Court of Rotterdam.
Portal
Please note
Is the connection breaking up? For example because the WiFi point is no longer in range or at a time out (if you are not using the connection for some time), open your Internet browser again. If the HotSpots portal is shown here, you can re-enter the login details; the smartphone automatically connects to the KPN WiFi network.
App
Please note
Is the connection breaking up? For example, if the WiFi point is no longer in range or at a time out (if you don’t use the connection for some time), it will recover automatically.
Please note
When you want to end your session, you need to log out. You can do this by using the logout button on http://logout.hotspots or by using the QR code.
Portal
Please note
Is the connection breaking up? For example, by not being in range of the WiFi point or at a time out (if you don’t use the connection for some time). Then you can turn WiFi off and on again and use the Captive Portal pop-up. Here, too, the ‘forget network’ can help.
App
Please note
Is the connection breaking up? For example, by not being in range of the WiFi point or at a time out (if you don’t use the connection for some time). Open the app again and the device will automatically reconnect to the KPN network.
Please note
When you want to end your session, you need to log out. You can do this by using the logout button on http://logout.hotspots or by using the QR code.
KPN does everything possible to make our HotSpots as safe as possible. Nevertheless, there are still risks. Because of their ease of use, KPN WiFi HotSpots are open WiFi networks. The following tips increase your security:
Please note
Logging in via the KPN HotSpots portal does not provide extra security for Internet traffic after logging in.
What does KPN HotSpots do for security?
KPN HotSpots traffic is processed differently from its own WiFi connection: public traffic is handled via a separate network. Furthermore, all actions on the portal (both logging in and paying) are https secured. People connected to the same HotSpots network cannot see each other. And incoming traffic to your device (initiated from outside) is not allowed by KPN HotSpots. In addition, we regularly test the security of the portal.
Set up VPN connection Android:After you have connected with the KPN Wifi network you go through the following steps:
Set up VPN connection iOS: After you have connected
With the KPN Wifi network you go through the following steps:
Do you need help?
For more information visit kpn.com/hotspots, ask your question at reception or contact our Service Desk. If you call nationally from your location, please contact the number of your country. PLEASE NOTE: Your provider may charge extra for the use of your (mobile) phone.
France (0800) 90 78 23
Germany (0800) 187 30 04
The Netherlands (0800) 04 14
Belgium (0800) 704 24
If you call internationally from your location, use (088) 468 77 68. The service desk is available 24 hours a day and multilingual.
©Copyrights Center Park Zandvoort | CONCEPTERIJ