On behalf of the entire Center Parcs team, I would like to welcome you to Park Zandvoort.
This site has been created for you in order to make your stay as pleasant as possible. All important information on the park is contained on this site. Through this site we communicate all specific cottage info, instructions for the various equipment in your accomodation to the cottage ABC.
If you have any questions after reading this folder, the staff at the Reception will be happy to help you.
Alexander Peulen, General Manager Park Zandvoort
You can reach us at the following telephone numbers:
On the day of your departure we would like to ask you to…
…collect the bed linen and towels in the coloured bag and place them in the hallway of the cottage.
…recycle the waste in the appropriate containers near your cottage.
…take the clean dishes out of the dishwasher and put the inventory back in the right place.
…put the furniture back in the right place.
…open the windows in your cottage on the ventilation position and close the doors.
…leave the cottage by 10 a.m. at the latest. Your bracelets must be returned! We ask you to leave them in the appropriate box, which you can find at the gate by exit park and the gates on parking spaces or at Reception.
… complete and hand in the survey, so we can make your next stay even more enjoyable. Your opinion counts.
On behalf of all employees of the Housekeeping Team.
On the terrace of the VIP-cottages you will find a stone barbecue. The grill is on the barbecue. Please clean the grill after use and place it back on the barbecue.
There is no barbecue in the Comfort and Premium cottages. You can buy a barbecue in the Foodstore (if available). You can also buy charcoal and firelighters here.
It is only allowed to use charcoal in the barbecue (no wood).
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Download our free Center Parcs Planet App. Here you will find the current overview of all activities and opening hours. You will also receive detailed information about the activities and facilities and you can book them directly. In addition, you can view all menus of our restaurants and reserve a table directly. Via the interactive parkplan you easily find the quickest way.
Our Aqua Mundo is open daily. You can find the opening times in the Center Parcs App. The wristbands allow you to enter Aqua Mundo throughout your stay. You can also lock up the swimming pool locker with your wristband.
The orange windbag: You may bathe and swim. Floating objects (air mattresses, etc.) are prohibited.
The yellow flag: It is dangerous to bathe or swim. Usually it has to do with the weather.
The red flag: It is forbidden to bathe or swim.
The red-yellow flags: The area between the two flags is a supervised bathing area. Lifeguards supervise this area. Water sports are forbidden in this zone.
With the bracelet you can:
Activity vouchers: Go to reception to use the free activities as part of the early bookings offer and book your activities there. The reception also has an overview of the current range of activities you can book with your activity vouchers.
The bracelets must be returned on departure.
If you have a VIP cottage you receive a daily bread delivery service. The will be delivered between 07:00 and 09:00 and are waiting for you in the storage room (because of the seaugulls). The key to the storagroom hangs on a hook next to the front door. This is an automatic service, you cannot place an order. Everyday the composition of the buns changes.
Because this is a car-free park, it is not allowed to use the car on the park outside the changeover days. On the changeover days children and pedestrians always have right of way over other traffic (cyclists also have to give way).
The permitted speed is 15 km/h. We kindly ask you to drive alone on the roads. On the day of arrival you must park your car in the general car park after unloading. On the day of departure you can pick up and load the car an hour before departure.
You can withdraw cash at the Market Dome. The ATM is located on the right of the entrance to the Daily Foodstore.
See the best adventures of Orry and his friends, discover everything about the world of Center Parcs. Start or end your day with an active workout and immerse yourself in PéPéTéVé’s past. The Center Parcs canal has something for everyone! On this moment this Channels are only offererd in Dutch and German.
at park zandvoort we have 8 charging points for electric cars.
You can pay with the Ecotap app. See link below
All cottages (with the exception of a 2 person VIP Cottage) have a cot and a high chair. If this furniture is not available in your cottage, it can also be in the storage room. The key to the storage room is on a hook next to the front door.
The cot can also be used as a playpen. If you need extra children’s furniture or a children’s duvet package, you can rent these items at the Parkreception.
You must leave the cottage on the day of departure at 10.00 am for cleaning. You can enjoy the facilities in the park for the rest of the day, unless the park is temporarily closed after the end of your stay.
Please put the bed linen and towels in the coloured bags and put them in the corridor.
Please leave the cottage tidy, empty the dishwasher and take the rubbish to the appropriate containers. (The various containers are indicated on the park map, you can also view them via the Center Parcs Planet App) Also look under the bed so that you don’t forget anything. For early departures; on Mondays and Fridays the barriers are open from 06:00.
Your bracelets must be handed in! Please leave them in the appropriate box that you can find at the exit of the park, the outgoing barriers on the car parks or the Reception.
For information, telephone numbers and route descriptions, please contact the reception or the porter’s lodge. You can also call us on telephone number 0031 23 5741100.
For emergencies, call the emergency number 0031 23 5741118
Please do not feed the gulls, deer and other animals. This also applies to the animals in the petting zoo.
You can make a significant contribution to protecting the environment by sorting your waste. Together, we can create a healthier legacy for our children!
Please sort your waste as follows:
Glass: Bottles, glass jars, etc.
Waste paper:Dry paper, newspapers, magazines, cardboard, etc.
Batteries: Staff at the Reception will be pleased to take your empty batteries.
Residual waste: Residual waste.
The waste containers are situated in the direct vicinity of your cottage. You can also find them on the map of the village.
Thank you for your cooperation!
Report your emergency under the emergency number 0031 23 5741118.
Will you be returning soon? Or extend your stay with one night! For more information, availability and bookings, go to Reception.
At the Park reception you can borrow an extension cable against payment of a deposit.
The first aid post is located at Badpost at the entrance of the Aqua Mundo. Outside the opening hours of Aqua Mundo, you can go to the porter’s lodge at the Park reception.
For emergencies, call the alarm number 0031 23 5741118.
The gate between the park and the hotel will be closed between 22:00-06:00. You always can open the gate with your bracelet.
At park Zandvoort you will find a hairdryer in the Premium and VIP Cottages.
To provide information, we are available 24 hours a day under telephone number 0031 23 5720000. You can also obtain information about the park and its surroundings at our Reception. Furthermore, we are active on Facebook, Youtube, Tripadvisor, Instagram and of course you can download the app.
There is a laundry next to the reception.
Tokens for the washer and dryer are available at Reception. Opening hours, can be found at the Center Parcs Planet App.
Washing powder is automatically filled into the machine when you select a programme. You must remove your laundry from the machine as soon as the programme is finished.
Have you lost something? If guests or our staff have found something, it will be kept. Please ask our reception staff or call 0031 23 5720000.
In the event of disruption to your holiday rest, please contact our staff on 0031 23 5720000. This number can be reached day and night. An employee will also be happy to help you during the opening of the reception.
The current overview of all opening hours can be found in the Center Parcs App.
The park and house rules can be found on this site.
Your pet is welcome at the park and in the cottages (except Beach Chilla) of Park Zandvoort.
It is not allowed to bring your pet into the Market Dome, the Center Parcs Beachhotel or the Action Factory.
As a precaution for other guests, your pet must be kept on a leash in the park and wear a flea collar. Your pet must have a chip or tattoo. There is a dog toilet near your cottage.
If you have not yet registered your pet, please do so at the Park reception.
In the period from 15 April to 1 October dogs are allowed on the beach throughout the day. The beach as a whole is designated as a drop-off area and dogs do not have to be kept on a leash.
From 15 April to 1 October dogs are not allowed on the beach between 09:00 and 19:00. An alternative is the beach in Bloemendaal near Parnassia. There dogs are allowed on the beach all year round. Click here for more information.
Mail, newspapers, etc. intended for you will be kept at the Reception.
You can easily book all activities via the Center Parcs App or the kiosks.
For diner you have to reserve a table. You can reserve your table at the Food & Drinks Info Point in the Market Dome or through the Center Parcs App.
You can also book all table cooking packages at the Food & Drinks Info Point or in the Daily Foodstore.
If you have any questions about the delivery of your table cooking, please call 0031 23 5720000.
The safe can be found in the bedroom closet. We advise you to use this safe for your valuables. For sport activities, please leave your jewellery safely in the locker of your cottage.
For this electronic safe you will find the user information in the manuals.
When you leave, please empty your safe and leave the door of the safe open.
We would appreciate if you would like to smoke on the terrace and not in the cottage. All our cottages are non-smoking.
The storage room is located outside next to the front door of the cottage. In the storage room you will find, among other things, a broom, dustpan and tin, a drying rack and a vacuum cleaner. Children’s furniture can also be stored in the storage room. The key to the storage room is hanging on a hook next to the front door of the cottage.
Did you order Bread Service Delivery? Or are you staying in a VIP Cottage, then the buns will be delivered every morning between 07.00 and 09.00 hrs in the storage room (because of the seagulls).
We will place the linen for the guests after you in the storage room. The park is too busy for transport on the departure days. We would like to ask you to leave this in the storage room.
To order a taxi you can call the following taxi exchanges:
Thank you for your stay! Enjoyed your stay? Let us know what you thought of your stay, on Tripadvisor.com (search on Center Parcs Park Zandvoort or click on the logo below)
Through WhatsApp you can easily ask questions and pass on comments or notifications during your stay. This service is available 24/7 at 0031 6 83808374.
It is not possible to use WhatsApp to:
Aqua Mundo is easily accessible for wheelchairs.
There is a changing room, with toilet with support brackets and alarm system. There is a special wheelchair to drive into the wave pool and the 25-metre pool. Whirlpool, wild water rapids, outdoor pool and paddling pool are not wheelchair accessible. The sunbathing lawn and Grabber Joe’s are easily accessible.
In the hotel and in the Market Dome you will find a disabled toilet with alarm system. All facilities are accessible for wheelchairs, only at the bowing alley you can step down a few steps.
For the beach there are special wheelchairs. You can reserve these in advance. For more information: https://www.visitzandvoort.nl/strandrolstoelen
There is wireless internet access in the cottage. Basic Wi-Fi is free of charge. Premium Wi-Fi code can be purchased at Reception.
Premium Wi-Fi is included at a VIP Cottage.
For more information see the WiFi section.
These household regulations apply to all parks belonging to Center Parcs (hereinafter called the landlord) and are intended for the tenants of the cottages, their parties, and in general all visitors to the parks of Center Parcs.
Regulations deposited with the registrar of the District Court of Rotterdam.
Is the connection breaking up? For example because the WiFi point is no longer in range or at a time out (if you are not using the connection for some time), open your Internet browser again. If the HotSpots portal is shown here, you can re-enter the login details; the smartphone automatically connects to the KPN WiFi network.
Is the connection breaking up? For example, if the WiFi point is no longer in range or at a time out (if you don’t use the connection for some time), it will recover automatically.
When you want to end your session, you need to log out. You can do this by using the logout button on http://logout.hotspots or by using the QR code.
Is the connection breaking up? For example, by not being in range of the WiFi point or at a time out (if you don’t use the connection for some time). Then you can turn WiFi off and on again and use the Captive Portal pop-up. Here, too, the ‘forget network’ can help.
Is the connection breaking up? For example, by not being in range of the WiFi point or at a time out (if you don’t use the connection for some time). Open the app again and the device will automatically reconnect to the KPN network.
When you want to end your session, you need to log out. You can do this by using the logout button on http://logout.hotspots or by using the QR code.
KPN does everything possible to make our HotSpots as safe as possible. Nevertheless, there are still risks. Because of their ease of use, KPN WiFi HotSpots are open WiFi networks. The following tips increase your security:
Logging in via the KPN HotSpots portal does not provide extra security for Internet traffic after logging in.
What does KPN HotSpots do for security?
KPN HotSpots traffic is processed differently from its own WiFi connection: public traffic is handled via a separate network. Furthermore, all actions on the portal (both logging in and paying) are https secured. People connected to the same HotSpots network cannot see each other. And incoming traffic to your device (initiated from outside) is not allowed by KPN HotSpots. In addition, we regularly test the security of the portal.
Set up VPN connection Android:After you have connected with the KPN Wifi network you go through the following steps:
Set up VPN connection iOS: After you have connected
With the KPN Wifi network you go through the following steps:
Do you need help?
For more information visit kpn.com/hotspots, ask your question at reception or contact our Service Desk. If you call nationally from your location, please contact the number of your country. PLEASE NOTE: Your provider may charge extra for the use of your (mobile) phone.
France (0800) 90 78 23
Germany (0800) 187 30 04
The Netherlands (0800) 04 14
Belgium (0800) 704 24
If you call internationally from your location, use (088) 468 77 68. The service desk is available 24 hours a day and multilingual.